Leading products, competitive prices and customers first. Always.


We are Dependable Mobility, a specialised online retailer of mobility products based in the North East. We’re proud regional providers of leading mobility products, offering exceptionally competitive prices and promising a stellar customer experience from start to finish.


From mobility scooters and walking aids, to stairlifts and wheelchair ramps, our expansive range of products go above and beyond to ensure that our customers retain their everyday independence and routine, regardless of their age and condition. Our sole aim is to banish mobility blues, restore confidence and make YOU smile!


We’re the first specialist mobility product company based in the North East that lists clear and transparent prices on an easy-to-navigate online store. Our local location allows us to deliver a bespoke service to customers living within 80 miles of our easily accessible showroom in Benton, Newcastle-upon-Tyne, including those in Middlesbrough, North Yorkshire, Durham, Darlington, Hartlepool, Hexham, Sunderland and Newcastle – right through to Northumberland and the Scottish borders.  


Open seven days a week, we offer the choice of an at-home demonstration with no obligation to buy to all of our local customers, as well as 12 months’ warranty and a Price Match Guarantee [link]. Our honest pricingunbeatable discounts and friendly, personalised service are wholly dedicated to improving and enhancing the lives of anybody feeling vulnerable and requiring mobility assistance at home. We don’t charge hidden fees and our staff are not paid commission.


This stellar dedication to our service and products has resulted in thousands of happy customers, record sales and repeat business.   


Whether it’s a family member or yourself that’s requiring a little mobility help, we at Dependable Mobility will assist with the entire purchase journey. We enjoy seeing our customers happy, which is why we dedicate special care and attention to testing every single product we sell to ensure they’re up to scratch. We aim to restore our customers’ confidence and capability and are on hand to help with everything – from offering impartial advice on products, to quick delivery and installation, to after-sales care and support.


We listen carefully and empathise with each and every one of our customer’s needs to promise and ensure a brighter tomorrow. Total peace of mind guaranteed.


Every month, our hard work and commitment help hundreds of delighted customers. We regularly receive letters from our wide range of customers or their families who are thrilled with our service and products. Below is just one example:


“After hurting my back on holiday a few months back, I had a hard time admitting I needed some assistance with getting around. I’d been fit and able all my life and the last thing I wanted to do was ask for help!


However, Dependable Mobility ensured me that it was no shame and actually, there were a lot of smart and stylish products about that could lend a hand. They recommended the Scout 12 Amp mobility scooter and it has changed my life!


It was affordable and arrived quickly, and a Dependable Mobility representative even came to my house to show me how to use it! It fits in my life perfectly and I choose to use it as and when I please, taking it with me on days out with the family and trips abroad. It’s definitely shaken up my outdated idea that mobility products are ugly and only for the old!”


Joan Haskins, 67, Stockton-on-Tees


Ready to take the first steps towards better mobility in and outside the home? Get in touch with us today by calling 0191 649 8733 and see for yourself why we’re the region’s leading expert discount mobility specialists…